Our mission is to provide unparalleled service and workmanship!

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CUSTOMER SERVICE

Working Hours
  • Mon Closed
    Tue 8:30AM - 5:00PM
  • Wed 8:30AM - 5:00PM
    Thu 8:30AM - 5:00PM
  • Fri 8:30AM - 5:00PM
    Sat 8:30AM - 5:00PM
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us


  • -Chrystal G.

    This place is awesome!!! So glad I finally found a reputable, honest, and fair mechanic in Las Vegas!!! I highly recommend this place if you have any work needed on your car. After months of bringing my car back and forth from the dealership, because they "couldn't figure out" what the problem was, this guy figured out the problem within an hour...thanks RG Motorworks!!! Just went back for some more work on both our cars and again, very satisfied.


  • -Robert G.

    Still drove out from the west side to come here for my maintenance needs. Honesty, efficiency and reasonable prices are what have kept me coming. Plus Tita's fresh gourmet coffee.


  • -Wayne B.

    I was referred here by Hector who now works here. My window regulator went out. Price of $443 including tax and labor was fair but you always pay more for Mercedes Benz. I dropped it off day before and they had it ready by noon. I'll be going back.


  • -Rudy L.

    Really great bunch of mechanics. The receptionist is super nice as well. I own a Mercedes and a Jaguar. This is my place to go for any kind of work needed on my vehicles. I can assure you that you will get great deal and an honest evaluation on your car. Give these guys a try. Thanks RG Motorworks.


  • -Tristan E.

    RG Motorworks is the only place I trust with my Beamer and SUV, never did I have to come back for a back job. Not like dealerships or other shops that will squeeze you for every penny that you've got. Friendly people and great mechanics. I will never go to another shop again. Keep up the great work and more power to the business. I highly recommend this place to all car owners out there!


  • -Barry G.

    Feel very fortunate to have found RG Motorworks to do the regular annual required services to our 12 years old Mercedes Benz . Having moved from the east coast where there are plenty of authorized and reliable Benz service shops we were worried what to expect from our few choices in town. Everyone in RG MotorWorks was very professional and helpful, services on my car were performed as those I would expect from Benz dealership mechanics, and as someone else mentioned, without any surprises on your bill . That sweet lady in the office even arranged for our car service when she found out we would need a vehicle while they are working on our car. The best part was that she extended a special shop discount to us with the car rental place. Thank you RG Motorworks and we will definitely see you again on our next service !


  • -Victoria V.

    I was looking for someone trusted and reliable when it comes to my car care. Found this spot through a family friend so I gave it a shot, everyone is welcoming especially Nanay/Tita. She's very accomodating and nice. I had to leave my car overnight to make sure everything will be taken care of, picked up my car the next day and very pleased with the result. My car was running smooth, and some minor problems got all fixed. And now, I've been coming here too for my oil change and other vehicle maintenance. I would recommend this spot, if you want a trust-worthy crews and QUALITY service!


  • -Ronald M.

    This company was referred to me by my friend. They deserve my 5 star rating. The first visit was for my Suburban. They rebuilt the transmission and the service was excellent! Second visit was recently, Ryan (mechanic) fixed my Ford Econoline service van, replaced the cylinder head. Again A+ service. Third visit was for my another two service vans, two Ford Transit 250. He did oil changes and checked the brakes. I just walked in, I always forgot to set an appointment, but still they helped me the same day. They are professional and honest. Excellent customer service! 5 stars is not enough!


  • -Argentum S.

    I'm a transplanted New Yorker fairly new to the area but my son has been here a while and emphatically recommended RG. My experience here was really good. This appears to be a nice family operation. I think that's mom at the front desk. Sweet sweet lady. Anyway, our repair was a replacement a/c condenser for our baby; an 08 Eclipse GT. Reasonably priced and expertly done. Holding up well.


  • -Aimee P.

    Thanks to my neighbor for recommending them! Excellent service and friendly staff! RG Motorworks diagnosed an ongoing problem with my car and was able to fix it along with other work that it has been needing for quite some time. Prices were reasonable and the work was completed within a couple of days. I'm so glad I went to them.

Call us for service: 702-655-6867

ASE (Automotive Service Excellence)
Jasper
ALL-DATA
Amsoil
  • Car Care Aware