Best Auto Repair, Henderson

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Our mission is to provide unparalleled service and workmanship!

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon Closed
    Tue 8:30AM - 5:00PM
  • Wed 8:30AM - 5:00PM
    Thu 8:30AM - 5:00PM
  • Fri 8:30AM - 5:00PM
    Sat 8:30AM - 5:00PM
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 702-655-6867 or make an appointment online!

What People Say About Us

  • reviewicon

    This place is awesome!!! So glad I finally found a reputable, honest, and fair mechanic in Las Vegas!!! I highly recommend this place if you have any work needed on your car. After months of bringing my car back and forth from the dealership, because they "couldn't figure out" what the problem was, this guy figured out the problem within an hour...thanks RG Motorworks!!! Just went back for some more work on both our cars and again, very satisfied.

  • reviewicon

    Still drove out from the west side to come here for my maintenance needs. Honesty, efficiency and reasonable prices are what have kept me coming. Plus Tita's fresh gourmet coffee.

  • reviewicon

    I was referred here by Hector who now works here. My window regulator went out. Price of $443 including tax and labor was fair but you always pay more for Mercedes Benz. I dropped it off day before and they had it ready by noon. I'll be going back.

  • reviewicon

    Really great bunch of mechanics. The receptionist is super nice as well. I own a Mercedes and a Jaguar. This is my place to go for any kind of work needed on my vehicles. I can assure you that you will get great deal and an honest evaluation on your car. Give these guys a try. Thanks RG Motorworks.

  • reviewicon

    RG Motorworks is the only place I trust with my Beamer and SUV, never did I have to come back for a back job. Not like dealerships or other shops that will squeeze you for every penny that you've got. Friendly people and great mechanics. I will never go to another shop again. Keep up the great work and more power to the business. I highly recommend this place to all car owners out there!

  • reviewicon

    Feel very fortunate to have found RG Motorworks to do the regular annual required services to our 12 years old Mercedes Benz . Having moved from the east coast where there are plenty of authorized and reliable Benz service shops we were worried what to expect from our few choices in town. Everyone in RG MotorWorks was very professional and helpful, services on my car were performed as those I would expect from Benz dealership mechanics, and as someone else mentioned, without any surprises on your bill . That sweet lady in the office even arranged for our car service when she found out we would need a vehicle while they are working on our car. The best part was that she extended a special shop discount to us with the car rental place. Thank you RG Motorworks and we will definitely see you again on our next service !

Call us for service: 702-655-6867

ASE (Automotive Service Excellence)
Jasper
Amsoil
  • Car Care Aware